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🐾✨ We'd Love To Hear From You!
Have a question about your order, a product, or just want to share a cute photo of your pet? We're a team of real pet lovers — and we genuinely care about every message we receive. We'll get back to you within 24 hours. Yes, even on weekends! 🙌
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Mon–Sun, 8am–8pm EST
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📦 Where is my order?
Orders ship within 2–5 business days. Check your email for a tracking link, or visit our FAQ page.
🔄 Can I return or exchange a product?
Yes! We offer a 30-day hassle-free return policy. See return details here.
💳 What payment methods do you accept?
We accept Visa, MasterCard, American Express, Apple Pay, Google Pay, and more.
🚚 Do you ship internationally?
We currently ship within the US. International shipping is coming soon!
💰 Do you offer discounts?
Yes! Use code FURIPO15 for 15% off your entire order. Free shipping on all orders over $70.
🐾 Furipo Support — Real people, real pets, real care. We're here Mon–Sun, 8am–8pm EST.
